There 2 ways for downloading the pattern:

1. Using the email containing the subject "Your order is here #100***". If you click "Download" the pattern will be downloaded on your device automatically (of you have bought and download the pattern on the same device).

Warning! If you haven't received this message check all folders on your email including Spam and Bulk messages.

2. Using your Personal Account 

Using your Personal Account -> My orders . You need to click the number of the order (Example: #100100), then click Download. The pattern will be downloaded automatically.